Welcome to InnPro. Step right in.

We've been helping companies with revenue management, business processes, leadership, and sales skills for over a decade.

We work with hotels, call centers, retirement homes and a variety of other service centers.

Our goal is to help your business generate more revenue, eliminate barriers to profitability, improve customer retention and train your team members to deliver the desired results.

One-stop shopping at InnPro can take you from needs analysis and strategic planning through to process improvement, training, and implementation.

Consulting

We pride ourselves on our hands-on, practical approach. Our goal is to show you - not just tell you - how to make the changes that make your operation more profitable.

While we work most often with hotels, hospitality providers, retirement homes, and call centers, we are asked to help in any industry where customer service, sales skills, revenue management and business processes are critical to success. We've worked with airports, realties, energy providers, and more - check our testimonials page to see the whole range.

Training

Training is all about making change happen. Only 30% of an InnPro training session is spent on presentation - 70% is used for hands-on application, drills, exercises, and feedback.

Every organization offering hospitality is unique. We customize every training program we offer.

Location

We are headquartered in Toronto, but we service hotels, hospitality centers, retirement homes and corporate sales teams from coast to coast. We boast a strong infrastructure of professional callers, trainers, and facilitators developed over decades in the business.