INNPRO Solutions - Hospitality and Sales Training - Reservation Agents

InnPro course participants are immersed in new behaviors. Case studies, spreadsheet models, videos, and games are just a few of the teaching tools used. Participants finish the course with a powerful set of practical tools.

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Consultative Sales Skills Print this page

Objective

To build new client relationships, and to broaden existing ones. To increase the conversion ratio of tentative to definite. To learn effective prospecting, soliciting, qualifying and closing techniques.

Overview

Participants study, view, and practice the behaviours of a pro-active, professional, skilled salesperson. Areas covered include:
  • Identifying selling opportunities
  • Savvy sales skills
  • Prospecting research
  • Developing leads
  • Qualifying business potential
  • Networking, trade shows; property tours
  • Selling versus 'taking the order'
  • Presentation and negotiation skills
  • Recognizing buying signals
  • Closing techniques
The program is geared to transforming order-takers into active, skilled, strategic salespeople.

Included

Participant workbooks, course material and certificates

Target Audience

Sales Managers, Sales Coordinators, Field Sales Representatives

Ideal Class Size: 10-16 participants
2 Day Program