Consulting

InnPro offers consulting services to hotels, retirement homes, call centers, and sales-focused organizations to improve processes and maximize revenue.

A selection of InnPro Solutions consulting projects:

• Development and customization of training programs for Fairmont Hotels, Delta Hotels, Marriott Canada, Days Inn, etc.
• Development and implementation of Revenue Management Processes and Pricing Models for Enbridge Home Services (now Direct Energy)
• Strategic direction and project management for start-up of international call center. Marriott Hotels, Fredericton, Canada
• On-site hotel evaluations for Scotiabank
• Revenue Management University, in partnership with Fairmont Hotels and Resorts; implementation of university concept courses
• Partnering with Delta Hotels, designed and developed Mentoring Program for all hotels in the chain
• Individual mentoring and development of hotel general managers
• Strategic planning, project management and implementation of a process improvement programencompassing all hotel positions, in partnership with Metropolitan Hotels

 

 

 

While we work most often with hotels, hospitality providers, retirement homes, and call centers, we are asked to help in any industry where customer service, sales skills, revenue management and business processes are critical to success. We've worked with airports, realties, energy providers, and more - check our testimonials page to see the whole range.