InnPro course participants are immersed in new behaviors. Case studies, spreadsheet models, videos, and games are just a few of the teaching tools used. Participants finish the course with a powerful set of practical tools.
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Stepping Up to Supervisor
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Objective
To provide new supervisors with essential supervisory skills, with particular emphasis on how to supervise those who have been your peers.
Overview
The course begins with the essentials of good coaching. It goes on to address challenges such as:- How to give corrective feedback
- What changes to expect / how to prepare for a supervisory role
- Supervising your "friends"
- Do's and Don'ts of delegation
- Steps of effective discipline
- Dealing with employees who fall short of expectations and/or fail to follow directions
Included
Participant workbooks, course material and certificates
Target Audience
New Supervisors Ideal Class Size: 10-14 participants
One day program