Revenue Management Training
Revenue Management, originally known as Yield Management is applicable to businesses with a unique set of characteristics and is a powerful business practice designed to optimize revenue, profits and customer loyalty. Originating in the airline industry, it grew to include hotels and rental cars. Contact us to see if your organization could benefit.
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Revenue Management Techniques
Revenue Management is much more than a computer system. It is a total business practice. Learn the advantages of the revenue management approach including; forecasting, strategizing, market segmentation, pricing and displacement analysis. By course completion, participants should have a thorough understanding of how "to sell the right product to the right customer at the right time for the right price" and optimize service and profits.
Target audience: Front Office Manager, Reservation Manager, Director of Sales, Sales Managers, General Managers Ideal Class Size: 10 - 16 participants Length: 1 - 2 Days |
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Advanced Revenue Management
This workshop builds upon revenue management techniques and is designed as a sequel. Participants bring their own data and reports to further develop strategies and tactics.
Target audience: Front Office Manager, Reservation Manager, Director of Sales, Sales Managers, General Managers Ideal Class Size: 10 - 14 participants Length: 1 day |
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Rev-Up
A practical course on techniques to increase hotel revenue and guest satisfaction ratings, for use in day to day situations. Participants are given greater confidence in making suggestions to guests, questions to ask guests to determine their needs, tips to read and anticipate guest needs, how to upsell without feeling pushy, and an understanding of the basics of revenue management and how to quote rates.
Target audience: Guest Service, Sales Agents Ideal Class Size: 10 - 12 participants Length: 1 day program |
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Rev-Dine
To explore the food and beverage server’s role in sales, in order to enhance customer service and revenue. To understand the basic principles of revenue management. . To learn practical techniques to increase the food and beverage revenue and the guest satisfaction ratings, for use in day to day guest contact situations.
Target audience: Food and Beverage Servers and Supervisors, Bartenders Ideal Class Size: 10 - 12 participants Length: 1/2 day to 1 day program |